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Understanding Our Methods
and Engagement Models

We have a systematised engagement model to provide unique solutions.

Dedicated Resources:

Ideal for startups and established teams seeking to expand operations and minimise their overhead cost

Dedicated Resources are full-time employees at our company who can be wholly dedicated to your project needs. These resources report directly to you each business day. Dedicated Resources work normal business hours M-F (at least 160 hours per month) and are exclusively dedicated to your projects. We require a 2-month minimum initial commitment to engage this model. Domshark can support the expansion of your offshore team by hiring candidates based on client requirements. No matter what function or department the requirement is for, we can hire the candidate based on client requirements or needs.

For Dedicated Full-Time Resources Client/Customer has to commit to a minimum of 2 month. The services can be terminated anytime after 2 month or can be extended quarterly / half yearly / annually as per client requirement.

Inclusions & Exclusions

  • Clients/Customers can/shall interview the candidates and select the suitable candidates.
  • Clients/Customers can/shall manage and monitor the candidates and their performance.
  • Client/Customers can expand their operations and have an offshore team and lower their overhead cost.
  • Account Manager accessibility at no cost for Executive Assistant / Virtual Assistant service.
  • Full time member/employee working at least 40 hours per week.
  • The working hour will be fixed for 8 hours per day, M-F. Any extra hours will be billed as per regular part-time or full-time cost.
  • Weekend commitment is provided If required by the client. Weekend worked hours will be billed as per regular part-time or full-time cost.

Compound Resources :

Ideal for individuals and startup companies seeking executive assistant / virtual assistant, customer support executive/specialist, data entry, documentation support, ecommerce fulfillment etc and helps to minimise the overhead cost.

Compound resources model is supported by any of our executives based on their shift timings. This is an economical model and is ideal for individuals and startup companies. For the initial 2 month we provide 16 hours guaranteed support per day. After the 2 month commitment period the 16 hours support can be extended to 24/7 support which applies the hourly rates as per client/customer requirement.

This model helps the clients to get any time support by our team members. In this model the clients provide their day to day / weekly / monthly project details or requirements to the Account Manager and the Account Manager gets it delivered by the team. All compound resources are based on a number of hours worked by each resource. Based on this number of hours, we multiply it by our standard service rates.

We require a 2-month minimum initial commitment to engage this model. The services can be terminated anytime after 2 month or can be extended quarterly / half yearly / annually as per client requirement.

Client/Customer has to commit to a minimum of 60 hours per month (3 hours per day or 15 hours per week or 60 hours per month).

Inclusions & Exclusions

  • Account Manager accessibility at no cost for Executive Assistant / Virtual Assistant service.
  • Client/Customer gets a minimum of 16 hours guaranteed support per day for the first 2 months and can be extended to 24/7 support.
  • Clients/Customers can expand their offshore/Remote operational team.
  • Client/Customer shall not interview the candidates.
  • All candidates/employees are interviewed and hired by Domshark.
  • Client/Customer will not have direct meetings with the executives.

Block Hours :

Block Hours engagements are ideal for clients/customers who know they will need at least a certain number of hours for their projects over a 3 month period. You can buy as many hours as you need each month. You are not bound to buy unused hours, which might get lapsed. The minimum buying hours for the first month is 120 hours and can be reduced to 60 hours in the following months.

We will send you the timesheet for the number of used hours each week.The Block Hours Purchase Program (the “Program”) is designed to allow the Customer to engage Domshark Services for activities of various project durations. The Program delivers resources on a Hourly Time and Materials basis over a Twelve (12) Month period.

Block Hours are non-refundable and must be purchased in advance of delivered services. The Program delivers service hours offered at a volume discount rate.

  • 100 hours minimal buying hours for the first month